THE INSPECTION SERVICES DIVISION
678 W. 18th Street
Merced, CA 95340
Phone: (209) 385-6861 (automated)
Fax: (209) 725-8775
Email: inspectionservicesweb@cityofmerced.org
ABOUT INSPECTION SERVICES
As a member of the Development Services Department, the Inspection Services Division is responsible for plan review and inspection of all construction, issuance of construction permits, and inspection of all public developments within the City of Merced.
The Inspection Services Division ensures compliance with federal, state and local laws, as well as the municipal codes regulating the design, construction, material standards, intended use and occupancy, locations, and maintenance of structures. The objective is to provide minimum standards to safeguard life, health, property, and the public welfare, while providing the highest level of customer service possible. Inspection of possible violations of these laws and codes are also performed when requested by other agencies, other city departments, or when the general public files an inquiry.
Inspection Services is also responsible for compliance with special architectural, landscaping, or sign conditions required by the City Council, state, local law or various City Commissions. Being part of Development Services One-Stop Shop Permit Processing Center has enhanced ability to provide customer service.
DAVID B. GONZALVES
CHIEF BUILDING OFFICIAL
MICHAEL STEPHENSON, ASSISTANT CHIEF BUILDING OFFICIAL
.
Service is the lifeblood of any organization. Everything flows from it and is nourished by it.
Customer Service is not a department....it's an attitude.
Inspection Services’ mission is to provide reliable and conscientious service to both our internal and external customers in a prompt, accurate, professional and efficient manner.
INSPECTION SERVICES AT WORK
CHECK BACK SOON FOR PICTURES
"VOICEPERMITS" INTERACTIVE VOICE RESPONSE SYSTEM
THE "VOICEPERMITS" INTERACTIVE VOICE RESPONSE SYSTEM IS USED FOR SCHEDULING BUILDING, FIRE OR PUBLIC WORKS INSPECTIONS FOR THE CITY OF MERCED . WHEN CALLING FOR AN INSPECTION, YOU MUST CALL OUR INSPECTION “IVR” SYSTEM. THE CITY OF MERCED INSPECTION IVR NUMBER IS 209-723-2489.
IN ORDER TO RECEIVE AN INSPECTION FOR THE SAME DAY, YOU MUST CALL THE IVR PRIOR TO 6:30 A.M. THE SAME DAY OF THE INSPECTION. ALL CALLS RECEIVED AFTER 6:30 A.M. WILL BE SCHEDULED THE FOLLOWING WORK DAY.
INSPECTIONS ARE AVAILABLE MONDAY THROUGH FRIDAY, 8 A.M. - 4 P.M., EXCEPT HOLIDAYS.
PLEASE USE A REGULAR TELEPHONE WHEN CALLING IN FOR YOUR INSPECTION. CELLULAR AND MOBILE TELEPHONES MAY NOT BE COMPLETELY UNDERSTOOD BY THE IVR SYSTEM.
PLEASE CLICK ON THE " VOICEPERMITS INTERACTIVE VOICE RESPONSE SYSTEM BROCHURE" LINK AT THE BOTTOM OF THIS PAGE FOR INFORMATION ON SCHEDULING AND CANCELLING INSPECTIONS, AS WELL AS INSPECTION CODES NEEDED BY THE IVR SYSTEM TO PROCESS YOUR REQUESTS.
***PLEASE NOTE: THE IVR SYSTEM IS UNAVAILABLE FOR TRANSACTIONS DURING THE HOURS OF 12:45 A.M.- 3: 15 A.M. DAILY. PLEASE DO NOT CALL TO SCHEDULE OR CHECK INSPECTIONS DURING THESE HOURS.***
THANK YOU
DO YOU HAVE QUESTIONS?
NEED PERMIT INFORMATION?
WANT TO KNOW YOUR FLOOD ZONE?
CONTACT US AT
INSPECTIONSERVICESWEB@CITYOFMERCED.ORG
OR
(209) 385-6861, 8 A.M.- 5 P.M. M-F (EXCLUDING HOLIDAYS)
(PRESS OPTION #2 FOR IMMEDIATE ASSISTANCE)
OUR EMAIL IS CHECKED DAILY. OUR STAFF WILL RESPOND TO YOU PROMPTLY.
FORMS AND INFORMATION
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