"VoicePermits" Interactive Voice Response System (IVR)
The "VoicePermits" interactive voice response system is used for scheduling building, fire or public works inspections for the City of Merced. When calling for an inspection, you must call our inspection “IVR” system. The City of Merced Inspection IVR number is (209) 723-2489.
In order to receive an inspection for the same day, you must call the IVR prior to 6:30 a.m. the same day of the inspection. All calls received after that time will be scheduled the following work day.
Inspections are available Monday through Friday, 8 a.m. – 4 p.m., except holidays.
It is best to use a “land” line where possible as mobile/cell phones often lose signal or are not fully understood by the IVR system.
Click on the “VoicePermits Interactive Voice Response System Brochure” link at the bottom of this page for information on scheduling and cancelling inspections, as well as inspection codes needed by the IVR system to process your requests.
*** Note: The IVR system is unavailable for transactions during the hours of 12:45 a.m. – 3:15 a.m. daily. Please do not call to schedule or check inspections during these hours ***