Customer Services

Public Works provides a wide variety of services to the public including garbage disposal (refuse), street sweeping, water, and sewer - amongst others.  

Our office staff is available Monday - Friday, from 7:30 AM to 4:30 PM. 

To quickly reach us for assistance:
Phone:  (209) 385-6800
E-mail: 
publicwks@cityofmerced.org

For after-hours urgent Public Works matters, please contact police dispatch at (209) 385-6905.

*  If your trash has been missed, it is best to call our office at (209) 385-6800, then press 1. 
    Please call the same day or next business day by noon to ensure availability of staff to return.

If you notice a street light out, click here for more information.

For Refuse Rates, click here.

For Water Rates, click here.

For Sewer Rates, click here.

To see the current Leaf Collection map, click here.

* To report an area of Bike Paths that need maintenance, click here.

Click here for questions about our Waste Water Treatment Plant or call (209) 385-6892.

*  To report a downed tree limb or hanging limb about to fall, call our office right away at (209) 385-6800, option 4.

*  If you notice a pothole or road hazard, contact our Street Division at (209) 385-6800, option 3.

*  To report water being wasted, call 388-SAVE.

*  To report a water leak or other water problem, call (209) 385-6800, option 2.

*  To start or stop water, sewer, and garbage services, contact the Finance Department at (209) 385-6841.