During business hours please call 209-385-6800. After hours please call the Police Department non-emergency number, 209-385-6912.
My trash can was missed today, who do I call?
Please call the Public Works office at 209-385-6800. Office hours are Monday thru Friday from 7:30 to 4:30.
What are the hours for the Finance department counter?
The Finance counter and the Civic Center are open from 10 AM to 5 PM Monday thru Friday.
When am I billed for my utility services and when are my payments due?
Utility bills are mailed monthly to City of Merced residents and payments are due upon receipt of the bill.
The City has been divided into two billing cycles. If you receive your bill at the beginning of the month then your payment is due by the 20th of each month. If you receive your bill in the middle of the month then your payment is due by the 5th of each month.
How do I pay my City utility bill with a credit card?
Yes. You can call 209-388-7289 to use our automated system. The system can also fax you a payment and billing history if requested.
You can also sign up for a PIN number and access your account on line and pay with your credit card.
Please contact the Finance Department at 209-385-6841. We will be happy to assist with any questions you might have.
I want to contest a Parking Ticket
Submit a written letter, or a completed copy of the “Request for Administrative Review – Investigation of Parking Violation", with supporting documentation, such as pictures, drawings, etc. detailing the appeal, within 21 days of the citation's issue date.
Send all letters and documentation to:
City of Merced Citation Processing Center
PO Box 10479 Newport Beach, Ca 92658-0479